News
Portage's Call Center Designer™ Software is Now a Free Download
Sunday, 28 March 2010
Portage Communications has announced that its Call Center Designer™ software is now available for free as a download from www.portagecommunications.com.  

Call Center Designer is a robust Erlang C based staffing, prediction, modeling, and analysis tool for inbound call centers. Call Center Designer was created to solve the unique problems of staffing and managing the small or medium sized inbound call center. Thousands of call centers world-wide have used Call Center Designer to optimize and analyze their staffing needs.  
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Portage Communications Releases AgentTime™ Version 4.0
Sunday, 29 March 2009

Portage Communications Releases AgentTime™ Version 4.0 With Flex Shift™ Optimization

Portage Communications has announced immediate availability of the highly anticipated Version 4.0 of its very successful AgentTime™ Scheduler and supporting suite of call center workforce management software. AgentTime remains the lowest-cost and most effective workforce management solution for optimizing agent schedules in small to medium sized inbound and blended call centers.

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Professional Telecommunications
Monday, 15 January 2007

PTel Marketing Portage WFM at CallCenterStore.com

PTel Inc. and the Call Center Store have added AgentTime™ Scheduler from Portage Communications to their product mix because of its ease of use and affordability for call centers with less than 80 agents.

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Portage Communications and Data Collection Resources Join Forces
Thursday, 26 February 2004
Portage Communications and Data Collection Resources Join Forces to Optimize the Small and Medium Size Call Center Market

Two mid market solution providers, Portage Communications and Data Collection Resources have partnered to offer their affordable software solutions to small and medium sized call centers.
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